Share business context. Keep sensitive records private.

Information involved in an enquiry

When you choose to contact us or book a discussion, you may provide a name, business contact details, and information about your operations. Use only the details needed to arrange and prepare for that discussion.

Who may receive the information

Spot and its brokerage partners perform insurance procurement. Information relevant to an enquiry may be used to coordinate the discussion, assess next steps, and support the procurement process.

The calendar opens on Cal.com under Spot. Its own privacy terms and data collection apply when you use that service. Website hosting and font-delivery providers also receive ordinary technical request information, such as an IP address, when their resources load.

Measuring how the site is used

Page views and interactions on this site, including clicks on the booking calendar link, are recorded through PostHog, an analytics provider. The provider receives standard technical data, for example your IP address and browser details, and places a small identifier in your browser to distinguish visits. Nothing you type into the external calendar reaches the analytics service. The information helps us see which coverage topics and pages matter to studio and practice owners.

Keep patient information out of general channels

Do not place medical histories, patient records, identity documents, passwords, or payment details in calendar notes. If documents become necessary, confirm the intended recipient and transfer method first.

Questions about your practice’s enquiry

Use the contact route to identify the enquiry and explain a privacy or correction request. Avoid repeating confidential information in the request itself. Retention and deletion may depend on the purpose of the record and applicable obligations.